Welcome to
the Help Desk
Using
This Website
To use the Dust Free website simply use the navigation buttons and
links that appear on every page. The navigation bar that appears at
the top of each page, and the list of links at the bottom of each
page, remains the same. Navigation bars and links that appear
on the left and/or right of every page, vary depending on the
product or page being viewed. To move back through the website use
your browsers back button, or click on a navigation link.
Clicking on the Dust Free logo at the top of every page will always
return you to the main Dust Free page. Use the gray scroll bar at
the right of your browser to move up and down within the current
page.
Money Back
Guarantee
All orders come with a 30-day money back guarantee. Filter orders come with an even better
90-day money back guarantee. Sorry, we cannot extend this guarantee to custom sized
filters.
Warranty
In addition to our money back guarantee, all products come with a factory warranty.
Return
Policy
We cannot accept any returns without
an RA#. Call our customer service department at
1-972-635-9564 and obtain a Return Authorization #. A 15% restocking charge
may apply. Customer is responsible for return freight
charges.
Privacy
Policy
We are committed to protecting your privacy. The
personal information we collect is only used for, and
necessary to, the accurate and timely fulfillment of your order. We
do not sell, trade, or rent your personal information to others.
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